“(massive review corpus exists on PDPs but homepage shows no aggregate trust signal)”
Sephora's review ecosystem — verified purchases, skin-type filters, photo reviews — is a moat. But the homepage shows brand campaigns and curated collections without a single reference to review volume or rating quality. A first-time visitor has no reason to trust Sephora over Ulta or Amazon Beauty from the homepage alone.
“Add a proof strip: "10M+ verified reviews with skin-type matching. Find products rated by people with your skin." Link to the review search experience.”
Aggregate review data on the homepage converts the hidden asset into a visible trust signal that differentiates Sephora from competitors who cannot match the review corpus in depth or specificity.