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Audit report · 12 dimensions

stripe.com

Strong infrastructure and brand. Generic hero and missing urgency / offer specificity hold back immediate conversion.

Payments · SaaSPublic homepageMobile profile · 2026-05-22Lighthouse + axe-core
CONVERSION SCORE
78/100
SOLID — ROOM TO LIFT
AFTER OUR 5 FIXES
88/100
+10 pts
§ 01 · REAL MEASUREMENTS

Browser & accessibility metrics

Captured in a real Chrome session via Google Lighthouse and axe-core. The same numbers Google uses to rank you.

Performance
45/100
LCP 13.9s · CLS 0.00 · TBT 752ms
Accessibility
100/100
2 accessibility issues
Best practices
100/100
no issues found
SEO
92/100
strong meta + structure
TOP A11Y ISSUES
MODERATEAll page content should be contained by landmarks (1)
MINORHeadings should not be empty (1)
source · Google Lighthouse + axe-core · mobile profile
§ 02 · DIMENSIONS

12-dimension breakdown

Each dimension scored 0–10 with a comment that references concrete elements on your page.

01Hero Clarity
7/10
MEDIUMH1 'Financial infrastructure to grow your revenue' is clear but abstract. Subhead stays broad. New visitor knows Stripe handles payments, but doesn't grasp what specific problem it solves vs. competitors.
02Value Proposition
6/10
HIGHCentered on 'comprehensive set of payments and financial tools' — no clear differentiation from competitors. No unique advantages (approval rates, integration speed). Logo carousel signals trust but not differential value.
03CTA Effectiveness
8/10
MEDIUMPrimary 'Get started' is visible and repeated (hero + nav). 'Sign up with Google' reduces friction. But 'Contact sales' competes for attention in the same block. No setup time or immediate benefit named.
04Trust Signals
9/10
QUICK WINTop-tier client logos (OpenAI, BMW, Amazon, Google, Nvidia). Scale metrics ('US$1.9tn processed', '99.999% uptime', '135+ currencies'). Missing visible contact info in hero/immediate footer.
05Social Proof
8/10
MEDIUMRecognized brand carousel. Customer testimonials below the fold (Allo, Avocado Store, FreeNow, Apcoa) with names + titles. Missing quantified results in hero ('increased revenue by X%').
06Objection Handling
7/10
MEDIUM'Reliable, extensible infrastructure' addresses technical objections. 'No-code' + 'pre-integrated platforms' handle complexity. No explicit pricing transparency, hidden costs, or migration time.
07Form Friction
9/10
QUICK WINNo form visible in hero. CTA leads directly to registration. 'Sign up with Google' reduces friction to one click. Strong standard SaaS pattern.
08Mobile Optimization
8/10
MEDIUMHTML includes viewport meta, responsive image preload (webp, srcset for mobile/tablet/desktop), mobile-specific classes. Hero text long for mobile; no device-adapted copy.
09Offer Specificity
5/10
HIGHNo pricing in hero. 'Pricing' nav link requires click. Free plan contents, starting cost, or trial unspecified. 'From your first transaction to your billionth' is aspirational but vague.
10Urgency / Scarcity
3/10
CRITICALZero urgency. No time-bound limit, scarcity cue, or incentive to act today. 'Get started' is generic. Past events mentioned (BFCM 2025, annual letter) but no signup pressure now.
11Proof of Outcomes
8/10
MEDIUMConcrete metrics: '$1.9tn processed in 2025', '99.999% uptime', '200M+ active subscriptions', '500M+ API requests/day'. Case studies (Hertz, URBN, Instacart, Le Monde) with quantified results. Missing visual before/after.
12Page Speed
7/10
MEDIUMMultiple preloads (fonts, hero images in webp with srcset), preconnect to CDNs. But 6 external CSS files, multiple analytics scripts, logo carousel SVGs. No explicit lazy-load in truncated HTML.
§ 03 · FIXES

Top 5 highest-impact fixes

Ranked by expected impact. Each fix has the issue, why it matters, how to fix it, and copy-paste replacement.

CRITICALFIX 01 OF 05

Hero headline is too generic — no clear differentiation

WHY IT MATTERS

H1 'Financial infrastructure to grow your revenue' could be any payment processor. Visitors don't grasp why Stripe beats Adyen, PayPal, Square. A headline that names a measurable advantage raises perceived relevance and cuts bounce.

HOW TO FIX

Rewrite the H1 to lead with a measurable competitive advantage; rewrite the subhead to name the target. Example: 'Accept payments in 135+ currencies with industry-leading approval rates.'

COPY-PASTE REPLACEMENT
Accept payments in 135+ currencies with industry-leading approval rates. From startups to 50% of the Fortune 100, companies of every size scale their revenue with Stripe's financial infrastructure.
A/B TEST FIRSTCurrent headline is functional and Stripe brand is strong. A/B will validate without risking brand perception.MEASURE · CTR on hero "Get started" (14d)
HIGHFIX 02 OF 05

Zero urgency or incentive to act today

WHY IT MATTERS

With no urgency, visitors defer indefinitely. A temporal incentive ('first 3 months no fees') or immediate benefit ('Live in 10 minutes') creates pressure to convert today instead of 'later'.

HOW TO FIX

Insert a single urgency line directly above or inside the primary CTA. Example: 'Live in 10 minutes. No setup costs, no credit card.'

COPY-PASTE REPLACEMENT
Live in 10 minutes. No setup costs, no credit card required.
SHIP TO PRODUCTIONNo urgency present today (3/10). Adding an immediate benefit is a clean improvement with no user-confusion risk.MEASURE · visitor → completed signup (21d)
HIGHFIX 03 OF 05

Pricing invisible in hero — visitors don't know what it costs to start

WHY IT MATTERS

Lack of pricing transparency creates friction: visitors assume hidden costs or 'enterprise-only'. Showing indicative pricing or a 'See pricing' secondary CTA reduces uncertainty and qualifies leads faster.

HOW TO FIX

Add a pricing line beneath the subhead or as a tooltip on the CTA. Alternative: change the secondary CTA from 'Contact sales' to 'See pricing' so self-service buyers self-select.

COPY-PASTE REPLACEMENT
From 2.9% + €0.25 per transaction. No monthly fees, no hidden costs.
A/B TEST FIRSTStripe serves enterprise + self-service. Showing pricing may lift SMB conversion but cool enterprise — test the net.MEASURE · "Get started" vs "Contact sales" share (14d)
QUICK WINFIX 04 OF 05

Two primary CTAs compete for attention in the hero

WHY IT MATTERS

Two equal-weight buttons in the hero dilute focus and increase decision paralysis. Self-service visitors get confused. A clear hierarchy (primary vs. secondary) or removing "Contact sales" from the hero improves clarity.

HOW TO FIX

Keep 'Get started' as primary (solid colour, large). Convert 'Contact sales' to a text link or ghost button beneath the primary, or move it to the sticky nav. Optionally re-copy to 'Talk to sales'.

COPY-PASTE REPLACEMENT
Primary CTA (large, solid): "Get started" Secondary (small text link under it): "or talk to sales →"
SHIP TO PRODUCTIONClear visual hierarchy is a universal best practice; no risk of user confusion when one CTA is clearly primary.MEASURE · "Get started" CTR (7d)
QUICK WINFIX 05 OF 05

Logo carousel without quantified outcome context

WHY IT MATTERS

OpenAI, BMW, Amazon logos build trust but communicate no outcomes. Adding a brief metric below each ('Amazon | Infrastructure for billions in transactions') turns the carousel from passive recognition to active proof — important for visitors who don't recognize all brands.

HOW TO FIX

Add a one-line caption below 2–3 key logos with an outcome metric. Alternatively, link each logo to its case study with a hover 'See case study' CTA.

COPY-PASTE REPLACEMENT
OpenAI · Instant checkout for millions of users BMW · Unified payments in 160 countries Amazon · Infrastructure for billions in transactions
SHIP TO PRODUCTIONAdding context to existing logos is an incremental improvement with no structural risk.MEASURE · scroll depth past logo carousel (14d)
§ 04 · COPY

Hero rewrite — current vs. proposed

CURRENTstripe.com hero · as-is

Financial infrastructure to grow your revenue.

Accept payments, offer financial services and implement custom revenue models — from your first transaction to your billionth.

PROPOSED+10 pts

Accept payments in 135+ currencies with industry-leading approval rates.

From startups to 50% of the Fortune 100, companies of every size scale their revenue with Stripe's financial infrastructure. Live in 10 minutes. No setup costs.

RATIONALE

The current H1 is generic and doesn't differentiate Stripe from competitors. The new H1 leads with two concrete advantages: global reach (135+ currencies) and performance (industry-leading approval rates). The rewritten subhead adds quantified social proof (50% Fortune 100) and clearly segments the audience (startups → enterprise), removing the ambiguity of “from your first transaction to your billionth.” The final line adds urgency and removes objections (setup time, hidden costs). This hero communicates specific value instead of a category description.

§ 05 · CTA

Three CTA variants

Drop-in replacements for your primary call-to-action, ranked by expected impact.

RANK 1

Emphasizes implementation speed (immediate benefit) rather than a generic action. Reduces the "this will take weeks" objection. Ideal for self-service and startups that prioritize time-to-market.

SHIP THIS
RANK 2

Removes the initial-cost objection and adds temporal urgency ("today"). Works if Stripe has no setup fee or a free tier. Attracts price-sensitive SMBs comparing freemium alternatives.

RANK 3

Uses quantified social proof as motivator (FOMO). Positions Stripe as the industry standard. Effective for consideration-stage visitors comparing multiple processors and seeking market validation.

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